CUSTOMER
FEEDBACK
“Great
job .. it is sad that other Title Companies don't realize how this
little CD can be SOOOOO impressive.”
- Tom, Warrensville Heights,
OH (CD Recipient)
"This is really nice to
have, it'll save a lot of space in my filing cabinet to keep this
instead of having to keep a huge
stack of papers." - Nathan, Arlington, VA
(CD Recipient)
"I think people are keeping
and using these CDs, because I haven't had many calls from people who
have closed since we
started the CD system asking for copies of their
documents. I hear from the customers back in the paper-copy days on
a
daily basis -- "I'm doing my taxes and I need a copy of my HUD", and so
on."
- Stephanie, Cleveland, OH
(Advent Title Agency)
"The interactive
CD-Rom has made organizing much easier for us. Documents like
loan applications and building contracts
do not fit in a
standard size file folder, therefore, making it harder to file
and keep organized. Instead of the awkward sized
documents that
you usually receive during the entire building process, the
CD-Rom is able to easily fit into our filing system
allowing us
to find any document that we need without the headache of
shuffling, searching, and reshuffling papers. We
would recommend
this service to EVERYONE!! Thank you so much for making all the
paper work manageable."
- Chris & Natalie,
Avon, OH
(CD Recipients)
"Buyers have commented on the "Helpful
Hints" and local information included on their CDs, such as links to
helpful websites.
And we appreciate the savings in not having to
print the large packages in a bulky envelope. It's efficiency for
all parties."
-Linda, Independence, OH
(Resource Title Agency)
In an environment where
technology has allowed all industries to economize and automate
process in their business
relationships, many have failed to include
the end customer in this equation, such as new homeowners. InTitle is the only
product
that provides a method to encompass lender, agent, insurance and
title information into one tool that includes
historical documents,
community reference, and relationship marketing directly into the
hands of the new homeowner.
With InTitle, we are able to
provide the Homeowner an end product that allows them to appreciate
our services along
with our counterparts in completing their most
important transaction, a new home. In the end the the true customer
finally
has something tangible that shows teamwork from all service
providers involved as they are welcomed into their new
neighborhoods. - Karl, Mandeville, LA (Mahoney
Title Agency)